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  1. Introduction
    1. Supported Hardware
    2. Frequently Asked Questions
  2. Getting Started
    1. Installing MixCast
    2. Activating your License
    3. Creating a Camera
    4. Alignment & Tracking
    5. Detecting your Background
    6. Generating Content
  3. Video Inputs
    1. Source Types
      1. Webcams & Capture Cards
      2. Depth Cameras
      3. BlackMagic DeckLink
    2. Alignment
      1. IMU Orientation
  4. Capture
    1. Virtual Cameras
      1. Placement
    2. Tracking Systems
    3. Experiences
    4. Image Overlays
  5. Outputs
    1. Display
      1. Desktop Displays
      2. In-VR Viewfinders
      3. DeckLink Output
    2. Broadcast
      1. Presenting as a Webcam
      2. Video Streaming
    3. Recording
    4. MixCast Cloud
      1. Configuring your Capture PC
      2. Connecting a Kiosk Device
  6. Additional Info
    1. Sending Diagnostics
    2. Transferring License Keys
  7. Troubleshoot

Sending Diagnostics

Occasionally you may run into an issue with MixCast that warrants inspection by us, the developer. As long as you can access the MixCast Status Window, it’s easy to send us your client’s data for further investigation!

Simply select the System icon with your cursor and select the Send Diagnostics action. You should see a confirmation message shortly after!

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